Information collected by Optiro.com
Optiro collects information from users, which may include personal information, at different points on our website as follows:
- Contact page
- Optiro updates subscription
- Training course checkout
When you visit our website, we also collect anonymous information to help us understand how people use our site and improve its design accordingly. Our server makes a record of your visit and logs the following information for statistical purposes:
- Your server IP address
- Your top level domain (for example .com, .gov, .net .au, etc.)
- The pages you accessed and the documents downloaded
- The date and time of your visit to the site
- The previous site you have visited
- The type of browser you are using
When you email an enquiry or make a booking etc. we ask that you provide basic contact information such as your name, phone number, address, and email address so that we can process it.
We may also collect additional information at other times, including but not limited to, when you provide feedback, enter a competition, change your content or email preferences, respond to a survey, or communicate with Optiro customer support.
We may use personal information collected from you for the purpose of providing you with direct marketing material and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or mail and your request will be actioned as soon as convenient.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased.
Credit card details
This website does not collect or store credit card details onsite. Credit card details are required when placing an order, and are securely collected and stored using the third party SecurePay service and payment gateway, embedded in the checkout. SecurePay utilises SSL (Secure Sockets Layer) technology including 128bit encryption when collecting credit card information.
The website does use some cookies when you browse the site. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.
None of the information we gather via cookies identifies you as an individual – it is all entirely anonymous.
If you don’t know what cookies are or if you would like to control cookies, the BBC website offers some useful resources written in plain English:
The cookies we currently use
To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
WordPress (Persistent – 1 year)
WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for everyone other than site administrators it is not set at all. User data is all anonymous.
Optiro strives to ensure the security, integrity and privacy of personal information submitted to our site, and periodically updates its security measures in light of current technologies. Optiro is committed to the privacy and security of our clients. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased.
This website contains links to other sites; these links are meant for your convenience only. Links to third party sites do not constitute sponsorship or endorsement or approval of these sites. Please be aware that optiro.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware, when they leave our site, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
How to contact us